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Complete Solution for ‘Unfortunately Google Play Has Stopped’ Error

Complete Solution for ‘Unfortunately Google Play Has Stopped’ Error

Unfortunately Google Play Has Stopped fixes? Here’s what to do.

If Google Play isn’t working, this can be extremely frustrating. Whether Google Play crashes or you receive an error message, it can lessen your enjoyment of your Android smartphone. Here are some troubleshooting tips that can help. Note that error messages are a common problem. They do not result from a virus.

Is It You Or Is It Unfortunately Google Play?

First, check the Play Store status. The problem could be on their end and not yours. A service such as DownDetector can tell you right away if there is a problem with the Google Play server. If there isn’t, you will have to start troubleshooting.

Next, check to make sure that your Internet connection is working and that your date and time settings are right. You can check your date and time in the Settings under System. You want it set to Automatic date and time. The Google Play store checks itself against your  date and time settings so if there is a mistake with the settings it will interfere with how Google Play syncs with your device. You can also set the date and time manually, but usually automatic will be easier and more accurate. If you switch from Wi-Fi to mobile data, you should be able to tell if the Internet connection is the issue. If the Internet connection is the problem, try resetting your router.

Apps Can Cause Google Play Services To Stop

unfortunately google play

If the problem persists, check your apps. You may need to download a newer version of the Google Play Store. Usually, it is just a delay and the update will download a few days after the update is formally released. Normally, these updates download automatically, but sometimes they won’t.  If Google Play is freezing or glitching, try force quitting the app. You can do this under ‘Apps’ in your Android settings. Select Google Play and then tap ‘Force Quit’. Following the same path, you can also ‘clear cache’ for the Google Play Store, which might also fix the problem.

If you are still having problems, the issue is more serious. You might need to reset your whole Google account. Before you do this, make sure you have all of your account info so you can retrieve the account. Under Settings, go to ‘Accounts’. Tap on ‘Google’ and select ‘remove’. Now, put the Account back on by selecting ‘add account’.

You can also try to uninstall updates to avoid getting ‘Unfortunately Google Play Has Stopped’ errors. You can do this from your Settings. Go to ‘Apps’ and click on ‘Google Play Store’. Now choose ‘uninstall updates’. You will be able to reinstall the update if you need to do so later on. As a last resort you can also try a factory reset.