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Port Out Scam Revealed: Everything You Need to Know

Port Out Scam Revealed: Everything You Need to Know

Thousands of T-Mobile users received a text message warning them about a possible port out scam. A port out scam occurs when a identity thief “ports” your number out to another provider, allowing them to intercept your calls and text messages.

In a written statement, T-Mobile representatives said, “We have been alerting customers via SMS that our industry is experiencing a phone number port out scam that could impact them. We have been encouraging them to add a port validation feature, if they’ve not already done so.”

How Does a Port Out Scam Work?

Usually, the identity thief uses a port out scam to intercept the password needed for two-factor authentication. At this point, they would have already stolen the password for you customer account. Once the crook takes over your phone, they can gain access to your email and social media accounts. They can even gain access to your bank accounts.

The Problem

port out scam

The problem is that it is pretty easy for a thief to get your phone information. All they have to do is walk into a T-Mobile and pretend to be you. These stores do not usually ask for photo IDs. If they have your name, address, date of birth, etc., they can impersonate you and most won’t even question it. In many cases, this info can be found just by doing a Google search of your name.

Steps You Can Take to Protect Yourself

You want to do everything you can to avoid these scams. Once an identity thief steals your phone info, they can charge purchases to the phone number, and you might find yourself out thousands of dollars. One step you can take to keep your data safe is to add pin code protection to your account. This provides an extra layer of support. Call the number: 1-800-937-8997. This will allow you to add a pin number to your T-Mobile line. You can also dial 611 for the same result. You will asked to choose a number between 6 and 15 digits.

Another security measure you can take is to change your second factor of authentication. Many people use their cellphone number as the password. Instead, use a physical USB verification key. You can also use Google Authenticator app.